Privacy Policy for Prime and Pick
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​Effective Date: June 06, 2026
​At Prime and Pick, accessible from https://primeandpick.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Prime and Pick and how we use it.
​1. Information We Collect
​When you visit or make a purchase from Prime and Pick, we collect certain personal information necessary to process your order:
- ​Personal Identity Data: Name, email address, billing address, shipping address, and phone number.
- ​Account Data: If you register an account, we store your username and password securely.
- ​Device & Log Data: IP address, browser type, and time zone via cookies to improve your shopping experience.
​2. How We Use Your Information
​We use the information we collect in various ways, including to:
- ​Process, fulfill, and ship your orders.
- ​Communicate with you regarding order updates and customer support.
- ​Understand and analyze how you use our website to improve our services.
- ​Send you promotional emails or marketing campaigns (only if you opt-in).
​3. Payment Processing via Razorpay
​Your security is our top priority.
- ​All payments made on Prime and Pick are processed securely through Razorpay Software Private Limited (Razorpay).
- ​We do NOT store or collect your payment card details or bank account credentials on our servers.
- ​Your purchase transaction data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Razorpay adheres to all PCI-DSS requirements to ensure the safe handling of your financial information.
​4. Third-Party Sharing (Shipping & Analytics)
​We only share your data with trusted third parties to perform essential business operations:
- ​Shipping Partners: Your name, address, and phone number are shared with our logistics/courier partners solely for delivery purposes.
- ​Marketing & Analytics: We may use tracking tools like Meta Pixel (Facebook) and Google Analytics to optimize our ads and understand website traffic. These platforms use cookies to track user behavior anonymously.
​5. Cookies and Web Beacons
​Like any other e-commerce website, Prime and Pick uses ‘cookies’. These cookies are used to store information including visitors’ preferences, items added to the shopping cart, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content.
​6. Data Retention
​When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
​7. Your Rights
​Depending on your location, you have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise this right, please contact us at the email provided below.
​8. Contact Us
​For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
- ​Email: support@primeandpick.com